If your VictorTalbots.com purchase does not meet your expectations, you may return the products within 14 days for a full refund or exchange. Items must be unworn, unwashed, include the vendor packaging and tags and be in the same condition as when they were purchased. Furthermore, we consider items that have been altered as ineligible for return. This includes damaged items that have been altered but are still within our return policy.
There are two ways to make a return:
- Return your purchase in person at our Greenvale, New York store location and one of our haberdashers will be happy to help process your refund, make an exchange for a different size, or select a new item.
- Return your items using the shipping method of your choice. You can send items back via the shipping service of your choice to the below address. Please enclose your packing slip to help us identify your order. Don’t forget to keep your packing slip and the tracking number from the delivery service you use.
Attn: Web Returns
47 Glen Cove Road
Greenvale, NY 11548
Please feel free to contact firstname.lastname@example.org for any questions concerning your return, refund or exchange.